Accessibility Statement

Commitment Date: December 3, 2025

Our Commitment

Imagine Roofs is committed to ensuring accessibility for all customers, including those with disabilities. We strive to provide equal access to our services, facilities, and digital presence.

Accessibility Features

Physical Accessibility: - We conduct in-home consultations at your convenience - Our team accommodates mobility needs during property inspections - We provide flexible scheduling for customers with special requirements. Communication Accessibility: - Multiple contact methods: phone, text, email, and in-person - Written documentation of all project details and agreements - Patient, clear communication throughout the project - Language support (including Arabic through our co-owner Adam Shaheen) Digital Accessibility: - We are working to ensure our website meets WCAG 2.1 Level AA standards - Text alternatives for images and visual content - Keyboard navigation capability - Readable fonts and color contrast

Services We Provide

We offer comprehensive exterior services including: - Roofing installation and repair - Siding installation - Window replacement - Gutter installation - Insurance claim assistance through Level Up Adjusting.

Feedback and Assistance

We welcome feedback on accessibility improvements:

If you encounter any accessibility barriers, please let us know immediately. We will work with you to provide the information or service you need through an alternative method.

Ongoing Improvements

We are continuously working to improve accessibility: - Regular website accessibility audits - Staff training on accessibility best practices - Customer feedback integration - Technology updates to enhance access

Service Areas

We proudly serve customers in: - Northwest Indiana (Lake, Porter, and LaPorte counties) - Chicagoland (Will, Cook, and DuPage counties)

Third-Party Content

While we strive for accessibility across all platforms, some third-party content (financing applications, supplier materials) may not be fully under our control. We will assist you in accessing this content in alternative formats when needed.

Last Updated: December 3, 2025 For immediate assistance or accessibility accommodations, please contact us directly. We respond promptly to all inquiries and are committed to serving all customers with excellence and care.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

Joshua Couwenhoven
219-250-1908
Joshua@Imagineroofs.com