Privacy Policy
Effective Date: December 3, 2025
Company: Imagine Roofs
Website: www.imagineroofs.com
1. Information We Collect
We collect information to provide quality roofing, siding, window, and gutter services to our customers in Northwest Indiana and Chicagoland. Personal Information: - Name, address, phone number, and email address - Property details and photographs - Insurance claim information and policy details - Payment and financing information - Communication preferencesAutomatically Collected Information: - Website usage data (IP address, browser type, pages visited) - Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to: - Provide estimates, inspections, and installation services - Process insurance claims through Level Up Adjusting - Communicate project updates and scheduling - Process payments and financing applications - Send referral rewards and request reviews - Improve our services and customer experience - Comply with legal obligations
3. Information Sharing
We share your information only when necessary:
Service Providers: - Subcontractors performing installation work - Level Up Adjusting for public adjusting services - Financing partners (Hearth, GreenSky) - Suppliers (ABC, Climate Solutions) - Software providers (Proline CRM, Company Cam, RoofR, Hover)
Legal Requirements: - Insurance companies for claim processing - Government agencies when required by law - Legal proceedings if necessary
We do not sell your personal information to third parties.
4. Data Security
We implement reasonable security measures to protect your information: - Secure storage of physical and digital records - Limited access to personal information - Encryption for sensitive financial data - Regular review of security practices
5. Your Rights
You have the right to: - Access your personal information - Request corrections to inaccurate data - Request deletion of your information (subject to legal requirements) - Opt out of marketing communications - Withdraw consent for data processing
To exercise these rights, contact us: - Email: Joshua@ImagineRoofs.com
6. Data Retention
We retain your information: - During active projects and for warranty periods (2 years) - As required for tax and legal purposes (typically 7 years) - Until you request deletion (where legally permissible)
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date.
10. Contact Us
For questions about this Privacy Policy: - Email: Joshua@Imagineroofs.com - Phone: 215-950-1908