Privacy Policy
Effective Date: December 3, 2025
Company: Imagine Roofs
Website: www.imagineroofs.com
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1. Information We Collect
We collect information to provide quality roofing, siding, window, and gutter services to our customers in Northwest Indiana and Chicagoland. Personal Information: - Name, address, phone number, and email address - Property details and photographs - Insurance claim information and policy details - Payment and financing information - Communication preferencesAutomatically Collected Information: - Website usage data (IP address, browser type, pages visited) - Cookies and similar tracking technologies
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2. How We Use Your Information
We use your information to: - Provide estimates, inspections, and installation services - Process insurance claims through Level Up Adjusting - Communicate project updates and scheduling - Process payments and financing applications - Send referral rewards and request reviews - Improve our services and customer experience - Comply with legal obligations
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3. Information Sharing
We share your information only when necessary:
Service Providers: - Subcontractors performing installation work - Level Up Adjusting for public adjusting services - Financing partners (Hearth, GreenSky) - Suppliers (ABC, Climate Solutions) - Software providers (Proline CRM, Company Cam, RoofR, Hover)
Legal Requirements: - Insurance companies for claim processing - Government agencies when required by law - Legal proceedings if necessary
We do not sell your personal information to third parties.
4. Data Security
We implement reasonable security measures to protect your information: - Secure storage of physical and digital records - Limited access to personal information - Encryption for sensitive financial data - Regular review of security practices
5. Your Rights
You have the right to: - Access your personal information - Request corrections to inaccurate data - Request deletion of your information (subject to legal requirements) - Opt out of marketing communications - Withdraw consent for data processing
To exercise these rights, contact us: - Email: Joshua@ImagineRoofs.com
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6. Data Retention
We retain your information: - During active projects and for warranty periods (2 years) - As required for tax and legal purposes (typically 7 years) - Until you request deletion (where legally permissible)
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7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.
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8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
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9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date.
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10. Contact Us
For questions about this Privacy Policy: - Email: Joshua@Imagineroofs.com - Phone: 215-950-1908